The Outdoor Plus - The Aurora Fire Sculpture - GardensGenie

The Outdoor Plus - The Aurora Fire Sculpture

SKU: TFL-AUR36CS-NG

$4,976.00

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The Aurora Fire Sculpture

Corten Steel, 36-inch, 48-inch

By The Outdoor Plus

SKU: TFL-AUR36CS-LP, TFL-AUR48CS-LP

Description:

The Aurora Fire Sculpture is a stunning fusion of art and warmth designed to elevate your outdoor retreat. This sculptural marvel enchants with its captivating design while also providing a welcoming glow with its flickering flames. Expertly crafted with care and passion, The Aurora transforms your environment into a magical oasis. Let your evenings shine with the dancing allure of fire, turning each moment into an artistic experience. Experience the extraordinary with The Aurora Fire Sculpture.

Shipping: Please note that this is a made-to-order product and delivery times fall outside of the advertised 4-7 business days. The estimated delivery from our manufacturer is 4-6 weeks but our customer service team will reach out to you to confirm the date.

Corten Steel

Corten Steel is a durable steel material whose properties have allowed it to experience a rise in popularity within architecture and design allowing for continuous changes in its appearance.
This change in values is due to the natural oxidation process that the material goes through when it is exponentially exposed to harsher elements and conditions.

About the Brand:

The Outdoor Plus is a U.S.-based manufacturer specializing in high-quality outdoor fire and water products for residential and commercial use. Their mission is to deliver top-tier handcrafted products, continuously introducing innovative designs and materials to the market. They focus on enhancing the functionality and user experience of their offerings.

All of their products are entirely made in the USA, with every step of production, from cutting and welding to molding, finishing, packing, and shipping, handled in-house. This vertical integration ensures consistent control over quality, speed, and cost, benefiting their customers. With over 25 years of professional experience, The Outdoor Plus excels in designing, building, and installing unique fire and water features.

Warranty

The Outdoor Plus Company (TOP) warranties fire pits against manufacturing defects that prevent safe and correct function as follows:

Electronics, Gas Valves, & Pilot Assembly

Commercial - 6 Months; Residential - 1 Year

Stainless Steel & Aluminum Pans

Commercial - 1 year; Residential - 3 years

Burner Ring & Burner Bars

Lifetime Warranty

Electrodes & Spark Igniters

Not Warrantied (due to lifespan)

Types of Ignition Options:

· Match Lit - This is the simplest and most straightforward fire pit ignition method. To operate, simply open the gas valve using the included key and ignite the burner with a match or long lighter. You can adjust the flame and turn off the fire by using the same valve.

· Fire Glow (Push Button Ignition with Flame Sense) - Easily ignite your fire pit with the push of a button using Fire Glow's advanced technology. Equipped with Flame Sense, this system continuously monitors the flame and automatically shuts off the gas supply if the flame goes out unexpectedly, ensuring there is no dangerous gas buildup. This offers enhanced safety and peace of mind for your outdoor experience.

· Spark Glow (Push Button Spark Ignition) - Enjoy the classic charm of a manually operated ignition system. This no-frills method allows you to control your fire pit by simply opening the gas valve with a key, igniting it with a match or lighter, and adjusting the flame to your preference before turning it off with the same valve.

· Low Voltage - Plug and Play - Bring your fire pit to life instantly without the hassle of complicated installations. The Plug & Play ignition system is designed for ease of use; simply plug it in and watch your fire pit ignite. This system offers ultimate convenience, making it user-friendly for anyone.

Key Features:

Gas Type	Liquid Propane, Natural Gas

Manuals/Documents:

The Aurora Fire Sculpture – Specification Sheets
Match Lit Ignition Manual
Low Voltage Electronic Ignition 30 DC Manual
Plug & Play Electronic Ignition Manual
Flame Sense Ignition Manual
Plug & Play Electronic Ignition Manual (FR)

⚠️ California Prop 65 Warning ⚠️ WARNING: This product can expose you to chemicals including Lead, Lead Compounds, and Carbon Monoxide which are known to the state of California to cause cancer, birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov.

Thank you for choosing GardensGenie. We are committed to delivering your orders efficiently and on time. Below are the details regarding our shipping processes and policies: Shipping cost: We charge a flat fee of $15 for all orders below $200. Free shipping to the USA for orders totaling over $200 (with some supplier exceptions applying e.g. SaunaLife, Taverns To Go). In such exception cases, this will be highlighted on the product pages and delivery fees will be calculated at checkout. For all orders under $200, a flat shipping fee of $15 will apply. Order cut off time: 6:00PM Monday - Friday (GMT-05:00) Eastern Standard Time (New York) Order Processing Time Orders are processed within 1-2 business days. Order transit time: Your order will arrive within 4-7 business days. Please note, for custom orders or made-to-order products, manufacturing lead times before transit vary and can take up to 6 weeks or so. In such cases, lead time estimates (as provided by our manufacturers) are indicated on the relevant product pages. Shipping Methods Most orders are shipped via our third-party freight carriers using 18-wheeler trucks. For items requiring freight shipping, you will be contacted to arrange a curbside delivery appointment. It is essential to provide a correct phone number at checkout to facilitate this process. Order Confirmation and Tracking Upon placing your order, you will receive a confirmation email. This email confirms that your order has been received in our system and your payment method has been approved. You will receive a shipment notification as soon as your order is dispatched within 1-2 business days, complete with a tracking number and tracking link to monitor its progress. Can I change my address? If you need to change the shipping address for your order, please contact us within 24 hours of placing your order. Cancellations If you change your mind before you receive your order, we can accept cancellations at any time before the order has been dispatched. Please refer to our refund policy if an order has already been dispatched. Damages and issues: Please inspect your order once it’s received and contact us immediately if the item is defective or damaged or if you receive the wrong item so we can evaluate the issue and rectify this for you. We will provide return shipping for you if it arrives damaged or incorrect. Contact We value your trust and strive to ensure that every aspect of your shipping experience meets our high standards. If you have any questions or need further assistance, please do not hesitate to contact our customer service team! Company name: GardensGenie Phone: +1(888)8992931 Email: support@gardensgenie.com Address: 1603 Capitol Ave, Cheyenne, Wyoming, 82001.

We strive diligently to ensure that we provide the most competitive prices online. If you happen to find a lower price offered by another online store, simply inform us, and we'll gladly beat that price without hesitation. Our goal is to instill confidence in you, knowing that you're receiving the best possible price for the product you're purchasing. However, please be aware of the following restrictions associated with our 100% Price Match Guarantee: Promotional offers such as rebates and buy one, get one free deals are not eligible. The competitor's website cannot be a discount or auction site (e.g., eBay, etc.). The competitor must be an authorized retailer of the item you've purchased. The Price Match Guarantee encompasses the item price, sales tax, and shipping charges. Price matches do not apply to exchange orders or replacements. Please be advised that certain exclusions may apply.

RETURNS CONDITIONS We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. RETURNS PROCESS To start a return, contact us at support@gardensgenie.com If your return is accepted, we’ll send you instructions on how and where to send your package. Items returned to us without first requesting a return will not be accepted. If you are returning because you have changed your mind, you will be responsible for the return shipping cost but if the item is incorrect or damaged we will cover the return shipping cost. DO YOU HAVE A RESTOCKING FEE? Yes, we charge a 25% restocking fee. DO I HAVE TO PAY FOR RETURNS? For defective products, we will cover the return shipping cost for you. However, if returning for any other reason, including customer remorse, you need to pay the actual return shipping cost. HOW CAN I RETURN PRODUCTS? We only accept products to be returned by mail. HOW WILL I GET MY RETURN LABEL? For damaged or defective returns: Please get in touch with us so we can send the label via email. You just need to Download and Print the label. REFUNDS Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3-5 business days. LATE OR MISSING REFUNDS (IF APPLICABLE) If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at support@gardensgenie.com. DAMAGES AND ISSUES Please inspect your order once it’s received and contact us immediately if the item is defective or damaged or if you receive the wrong item so we can evaluate the issue and rectify this for you. EXCHANGES (IF APPLICABLE) We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@gardensgenie.com. CAN I CHANGE MY SHIPPING ADDRESS? Yes, please contact us within 24hrs of placing your order if you need to change the shipping address. CUSTOMER SERVICE: Phone: +1(888)8992931 Email: support@gardensgenie.com Address: 1603 Capitol Ave, Cheyenne, Wyoming, 82001,United States