Mr.Steam MX5 Steam Generator
MS MAX Series 24kW Steam Shower Generator
By Mr Steam
Note: The Mr. Steam MX5E replaces the discontinued Mr. Steam MS SUPER 5E generator
Transform Your Home Spa with the Advanced Mr. Steam MX5E Steam Generator!
Building upon the success of the MS Super 5E, the MX5E is expertly designed for home and day spa steam rooms with capacities of up to 822 adjusted cubic feet (ACF). Crafted for years of safe, reliable, and efficient use, this steam unit includes a full-port drain valve, an ASME safety valve, and an electronic water-level control system, along with LED color light indicators that provide easy-to-read visual diagnostics.
Constructed from surgical-quality stainless steel, the MX5E generator offers exceptional strength and durability. It features robust electronic components and operates on an advanced microprocessor platform, making it an ideal choice for both large residential applications and commercial bathing needs.
With the modular Plug and Play option, Mr. Steam MX Series generators allow you to effortlessly incorporate steam shower accessories such as ChromaTherapy, SteamLinx, and AromaTherapy for a fully immersive experience.
The Mr. Steam MX5E, a powerful 24kW steam generator, is available in 240V single-phase configuration, providing the right power rating to meet your specific requirements. Its compact design, roughly the size of a briefcase, enables convenient installation up to 60 feet away from the steam room, perfect for any home steam shower kit.
For added convenience, the optional Express Steam feature includes a built-in thermostat to maintain the water temperature, allowing you to start your steaming session quickly. The MX5E generator requires a compatible control or control package for operation, and it integrates smoothly with all Mr. Steam controls as well as the Steamlinx mobile app.
Additionally, we highly recommend equipping your MX5E steam shower unit with the Mr. Steam AutoFlush automatic draining system, which automatically drains the generator after each use to prevent harmful mineral buildup and ensure optimal performance.
Rest assured, the MS MX5E steam bath generator is fully serviceable and comes with a limited lifetime warranty. All Mr. Steam generators are UL listed in the USA and Canada, as well as CE and NOM certified, ensuring your safety and peace of mind. Elevate your home spa experience with the advanced capabilities of the Mr. Steam MX5E!
Lowest Price Guarantee
GardensGenie is an authorized partner of Mr. Steam, offering the best prices and expertise in steam showers for homes and health clubs. If you find a lower price, we’ll match it—guaranteed!
Required control package sold separately.
Features:
- For steam baths sized from 679 to 822 adjusted cubic feet
- 240V Operation
- Stainless Steel tank
- Industrial-grade, serviceable heating element
- MiniDIN control connections
- Available Auto Drain automatic draining system
- Durable electronic components
- Electronic water-level control system
- Low-voltage safety control circuits
- Solid-state circuitry
- Diagnostic LED Displays
- Full port drain valve
- ASME safety valve
- UL/CUL/NOM/CE Listed
Package Contents:
- 24kW Steam bath generator, 27-5/8" x 20-3/4" x 7-7/8"
- Installation and operation manual
- Limited warranty
Documentation:
Required for Operation:
Compatible with any of the below Steam Shower Control packages.
Mr.Steam MSITPLUS
iTempo Plus Digital Steam Shower Control Package
Model: MSITPLUS, SKU: MSITPLUSSQ-PC
AirTempo Wireless Steam Shower Control Package
Model: AIRT, SKU: AIRTWH-PC
Butler Max Operating Control Package
Model: MSBUTLERX, SKU: MSBUTLERXRD-PC
Butler Max Operating Package with Linear Head
Model: BTLRLX, SKU: BTLRLXRPC
AirButler Max Operating Package
Model: ABUTLERX, SKU: ABUTLERXB-PC
AirButler Max Control Package with Linear Steam Head
Model: ABTLRLX, SKU: ABTLRLXWHPC
iDream Max Control Package for MAX Series
Specifications:
Model |
MX5E |
Minimum Adjusted Cubic Feet |
679 |
Maximum Adjusted Cubic Feet |
822 |
Shipping Weight |
67 lbs |
Kilowatt Rating |
24 KW |
Electrical Specifications |
Electrical Chart |
Water Supply Connection |
3/8" NPT |
Generator Steam Line Connection |
3/4" NPT |
Steam Head Connection |
1/2" NPT |
Drain Connection |
1" NPT |
Safety Relief Valve Connection |
3/4" NPT |
Safety Relief Valve PSIG |
15 PSIG |
Control "Rough In" Cut Out |
1" |
Generator Control Connection |
8-Pin Mini-DIN Connector |
Generator Control Cable |
30', 8 Conductor, 24 AWG, Shielded Cable |
Width |
27-5/8" |
Depth |
7-7/8" |
Height |
20-3/4" |
Thank you for choosing GardensGenie. We are committed to delivering your orders efficiently and on time. Below are the details regarding our shipping processes and policies:
Shipping cost:
We charge a flat fee of $15 for all orders below $200. Free shipping to the USA for orders totaling over $200 (with some supplier exceptions applying e.g. SaunaLife, Taverns To Go). In such exception cases, this will be highlighted on the product pages and delivery fees will be calculated at checkout. For all orders under $200, a flat shipping fee of $15 will apply.
Order cut off time:
6:00PM Monday - Friday (GMT-05:00) Eastern Standard Time (New York)
Order Processing Time
Orders are processed within 1-2 business days.
Order transit time:
Your order will arrive within 4-7 business days. Please note, for custom orders or made-to-order products, manufacturing lead times before transit vary and can take up to 6 weeks or so. In such cases, lead time estimates (as provided by our manufacturers) are indicated on the relevant product pages.
Shipping Methods
Most orders are shipped via our third-party freight carriers using 18-wheeler trucks. For items requiring freight shipping, you will be contacted to arrange a curbside delivery appointment. It is essential to provide a correct phone number at checkout to facilitate this process.
Order Confirmation and Tracking
Upon placing your order, you will receive a confirmation email. This email confirms that your order has been received in our system and your payment method has been approved.
You will receive a shipment notification as soon as your order is dispatched within 1-2 business days, complete with a tracking number and tracking link to monitor its progress.
Can I change my address?
If you need to change the shipping address for your order, please contact us within 24 hours of placing your order.
Cancellations
If you change your mind before you receive your order, we can accept cancellations at any time before the order has been dispatched. Please refer to our refund policy if an order has already been dispatched.
Damages and issues:
Please inspect your order once it’s received and contact us immediately if the item is defective or damaged or if you receive the wrong item so we can evaluate the issue and rectify this for you. We will provide return shipping for you if it arrives damaged or incorrect.
Contact
We value your trust and strive to ensure that every aspect of your shipping experience meets our high standards. If you have any questions or need further assistance, please do not hesitate to contact our customer service team!
Company name: GardensGenie
Phone: +1(888)8992931
Email: support@gardensgenie.com
Address: 1603 Capitol Ave, Cheyenne, Wyoming, 82001.
We strive diligently to ensure that we provide the most competitive prices online. If you happen to find a lower price offered by another online store, simply inform us, and we'll gladly beat that price without hesitation. Our goal is to instill confidence in you, knowing that you're receiving the best possible price for the product you're purchasing.
However, please be aware of the following restrictions associated with our 100% Price Match Guarantee:
Promotional offers such as rebates and buy one, get one free deals are not eligible.
The competitor's website cannot be a discount or auction site (e.g., eBay, etc.).
The competitor must be an authorized retailer of the item you've purchased.
The Price Match Guarantee encompasses the item price, sales tax, and shipping charges.
Price matches do not apply to exchange orders or replacements.
Please be advised that certain exclusions may apply.
RETURNS CONDITIONS
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
RETURNS PROCESS
To start a return, contact us at support@gardensgenie.com If your return is accepted, we’ll send you instructions on how and where to send your package. Items returned to us without first requesting a return will not be accepted.
If you are returning because you have changed your mind, you will be responsible for the return shipping cost but if the item is incorrect or damaged we will cover the return shipping cost.
DO YOU HAVE A RESTOCKING FEE?
Yes, we charge a 25% restocking fee.
DO I HAVE TO PAY FOR RETURNS?
For defective products, we will cover the return shipping cost for you. However, if returning for any other reason, including customer remorse, you need to pay the actual return shipping cost.
HOW CAN I RETURN PRODUCTS?
We only accept products to be returned by mail.
HOW WILL I GET MY RETURN LABEL?
For damaged or defective returns: Please get in touch with us so we can send the label via email. You just need to Download and Print the label.
REFUNDS
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3-5 business days.
LATE OR MISSING REFUNDS (IF APPLICABLE)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@gardensgenie.com.
DAMAGES AND ISSUES
Please inspect your order once it’s received and contact us immediately if the item is defective or damaged or if you receive the wrong item so we can evaluate the issue and rectify this for you.
EXCHANGES (IF APPLICABLE)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@gardensgenie.com.
CAN I CHANGE MY SHIPPING ADDRESS?
Yes, please contact us within 24hrs of placing your order if you need to change the shipping address.
CUSTOMER SERVICE:
Phone: +1(888)8992931
Email: support@gardensgenie.com
Address: 1603 Capitol Ave, Cheyenne, Wyoming, 82001,United States